How to export and license your Jira history

Short answer: To export your Jira Cloud history, a Jira admin opens system settings, goes to Import and Export, and uses the Backup manager to create a backup for cloud, with or without attachments. Then download the backup file. Some data, such as automation rules and third-party app data, is not included. No export is needed to start a Latopis check.

Steps below are from Jira’s official documentation and are accurate as of October 2026. Menus change, so check the linked sources before you start.

What you need first

Backups are created from Jira’s System settings, so you need Jira admin access.
When attachments are included, you can create a backup only once every 48 hours.
Automation rules and data stored by third-party apps are not included in the backup.
Organization admins can block data exports.

Create a backup with the Backup manager

In Jira, go to Settings > System.
Under Import and Export, select Backup manager.
Under backup for cloud, choose whether to include attachments, avatars, and logos, then select Create backup for cloud.
When the backup is complete, select Download backup file.

Sources

Atlassian Support: Export Jira Cloud data (backup)

What buyers value in your Jira record

For a construction firm, Jira often tracks internal projects, punch items, or field requests: who raised what, how it was handled, and how long it took. Buyers who license the operating record look for that history of decisions and outcomes across years.

Privacy and ownership

Issues and comments name people and clients. Strip or mask personal names, emails, phone numbers, and client details before anything is shared. Names, emails, phone numbers, and account numbers come off before a buyer sees the record, and records you hold for clients as their agent are not part of a license.

You do not need to export anything to start. The Latopis check asks three questions: your systems, the company, and who can sign. You approve the scope before anything moves, and the company keeps its data.

What is your Jira record worth?

Three questions, a rough range, and nothing leaves your systems.

Run the two-minute value check

Questions about exporting Jira

Do I need to export Jira data to start?

No. The Latopis check asks three questions: your systems, the company, and who can sign. Nothing is uploaded to start.

How often can I back up Jira Cloud?

With attachments included, once every 48 hours.

What is left out of a Jira Cloud backup?

Automation rules and data stored by third-party apps are not included.

This page is general information, not legal advice. If contracts with clients or employees limit how records may be used, check them with your own counsel.